People & Organization Consulting
Solve the problem before you hire around it.
Not every people problem is a hiring problem.
Sometimes the structure is wrong. Responsibilities are unclear. A role has outgrown the person in it. A manager is struggling. The company has changed, but the organization hasn't changed with it.
And sometimes you just know something isn't working.
Space City Group helps Houston businesses understand what's actually happening inside their organization, determine what the business needs next, and build practical solutions around it.
Start With the Business. Not the Job Description.
It's easy to assume the answer is another hire.
But before adding another person to payroll, we want to understand the work.
Before we find the person, we define the seat.
This Is Right Seat.
Right Seat is the foundation of the Space City Group methodology — and it's where our People & Organization work lives.
RIGHT SEAT
What does the business actually need?
We help determine the structure, responsibilities, level, and role the organization needs before deciding who should fill it.
Organizational Structure
Clarifying how teams, functions, and leadership should be organized.
Roles & Responsibilities
Defining ownership so important work doesn't disappear between people.
Role Design
Determining what a position should actually own, what level it should be, and what success should look like.
Leadership & Accountability
Clarifying expectations, decision-making authority, and who is accountable for what.
Workforce Planning
Determining whether the business needs another person at all — and, if it does, what kind.
Organizational Change
Helping the people side of the business catch up when the company grows, restructures, or changes direction.
The goal isn't more hierarchy, more policies, or more HR.
The goal is an organization designed to do the work.
Bring Us the Hard Problems.
“I think we need to hire someone.”
We'll help determine whether you do — and define the role before you spend money filling it.
“Nobody knows who owns this.”
We'll look at responsibilities, authority, workflow, and accountability and help put the work where it belongs.
“This manager isn't working.”
We'll help determine whether the issue is capability, expectations, role design, organizational support, or something else.
“We've grown, and everything feels harder.”
That's often a sign the organization has outgrown the structure that got it here.
“I don't know what's wrong. I just know this isn't working.”
You don't need to diagnose it before you call us.
That's part of the work.
From Right Seat to Right Person.
Sometimes consulting solves the problem.
Sometimes consulting reveals that you really do need someone new.
That's when the next part of the Space City Group methodology begins.
PEOPLE &
ORGANIZATION
Determine the structure, responsibilities, level, and role the business actually needs.
PROFESSIONAL•
INDUSTRIAL•OCCUPATIONAL
Once the seat is defined, the appropriate recruiting team actively searches for the person who can do the work.
THE REAL
ORGANIZATION
Throughout the search, we evaluate whether that person can succeed within the company they're actually joining — its leadership, team, expectations, pace, environment, and way of working.
Sometimes the Answer Isn't a New Seat.
People & Organization consulting also helps when the issue already exists inside the business.
Leadership & Manager Support
Expectations, accountability, communication, performance, and the realities of leading people.
Employee Relations
Conflict, performance issues, investigations, difficult conversations, separations, and situations where the next decision matters.
Organizational Design
Roles, reporting relationships, responsibilities, workflows, decision rights, and team structure.
Policies & People Infrastructure
Building the practical systems and expectations that allow a growing organization to operate consistently.
Change & Growth
Helping teams and leaders adjust when the company is growing, reorganizing, professionalizing, or simply becoming something different than it used to be.
Advanced People Craziness
For everything that doesn't fit nicely under a consulting-services heading. We've probably heard something weirder.
Practical Advice. Not Consulting Theater.
You don't need a beautiful presentation explaining your own business back to you.
You need clarity.
What's
actually wrong?
What needs
to change?
Who needs
to own it?
What do
we do next?
We work with the people who know the business, challenge assumptions when necessary, and build solutions that can actually function once the consultant leaves the room.
Use Us for an Hour.Or a Bigger Problem.
$150/hour
Sometimes you need a project.
Sometimes you need ongoing support.
And sometimes you need an experienced outside perspective because something happened at 10:17 this morning and you need to know what to do about it.
Hourly advisory support is available with no retainer required.
Larger organizational projects can be scoped separately based on the work involved.
Don't Hire Around a Problem.
If something isn't working, adding another person doesn't automatically fix it.
Start by understanding what the business needs.
Define the Right Seat.
And if that seat needs someone new, we'll know exactly what we're looking for.